Editorial and evidence
Health, risk, interaction, law, and policy claims require sources, evidence status, limitations, an owner or author, reviewer, dates, and a correction route.
Trust Center · Public accountability
Trust should be inspected.
Not assumed.
The rules separating evidence, stories, traditions, professional facts, paid tools, sponsorship, private information, and automated answers.
Three provider settings
Clinics, individual practitioners, and retreats stay in separate directories. Profiles identify licensed care, non-clinical support, education, complementary wellness, and cultural or spiritual settings instead of blending them.
Claim-level provider review
Identity, ownership, license, training, jurisdiction, insurance, emergency planning, cultural claims, and profile facts are separate checks. Each record states the source, date, result, expiry, and limitation. Missing information is shown rather than hidden.
Listings and payment
A free application and Starter listing lower the barrier to participation. Paid plans buy richer profiles, analytics, media, team tools, locations, events, and consented inquiries—never verification, approval, clinical status, safety, credibility, or editorial influence.
Neutral ranking and sponsorship
Default relevance cannot be purchased. Sponsored visibility, if offered, is isolated and labeled at the decision point. It cannot alter review outcomes, complaints, archival status, evidence, or safety information.
Personal and traditional knowledge
Personal experience is labeled and never treated as clinical proof. Cultural and traditional context identifies the correct history, place, people, sources, permissions, and limits.
Privacy and analytics
Ordinary analytics use a random browser-session identifier to count public page views, referral hosts, campaign tags, resource opens, registrations, provider activity, inquiries, and checkout starts. Ask the Doc, account, and admin page views are excluded. IP addresses, fingerprints, search text, questions, medications, diagnoses, trauma, incarceration details, contact messages, and private notes are not stored as ordinary analytics.
Ask the Doc
AI responses use deterministic safety checks, source retrieval, evidence labels, explicit uncertainty, and professional escalation. The assistant does not diagnose, prescribe, dose, taper, or clear someone.
Corrections and concerns
Visitors and professionals can report errors, outdated information, conflicts, accessibility issues, or provider concerns. Decisions and changes are audited, and providers receive a fair correction process without suppressing substantiated concerns.
Accessibility
Critical journeys target WCAG 2.2 AA with keyboard navigation, focus visibility, semantic structure, contrast, text resizing, reduced motion, captions, transcripts, and task testing.